FREQUENTLY ASKED QUESTIONS
You can reach out to us via email at [email protected] for any questions, concerns, or support. We aim to respond within 24-48 hours.
We offer a hassle-free return and exchange policy within 30 days of purchase. To initiate a return or exchange, please contact our customer service team at [email protected] with your order details.
Shipping times vary based on your location. Typically, orders within the country take 3-7 business days, For more precise information, please check the tracking details provided in your order confirmation email.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's delivery status on our website or the courier’s website.
At LuxeHide, we are proud to offer customization on selected products. For personalized requests, please contact us at [email protected] to discuss your requirements and get a quote.