INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact LuxeHide for inquiries or support?

You can reach out to us via email at [email protected] for any questions, concerns, or support. We aim to respond within 24-48 hours.

What is the return and exchange policy?

We offer a hassle-free return and exchange policy within 30 days of purchase. To initiate a return or exchange, please contact our customer service team at [email protected] with your order details.

How long does shipping take?

Shipping times vary based on your location. Typically, orders within the country take 3-7 business days, For more precise information, please check the tracking details provided in your order confirmation email.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's delivery status on our website or the courier’s website.

Do you offer custom or personalized leather products?

At LuxeHide, we are proud to offer customization on selected products. For personalized requests, please contact us at [email protected] to discuss your requirements and get a quote.

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